Each payroll cycle includes salary calculations, direct deposits, payroll tax filings, and the preparation of standard reports. Additional services, such as customized payroll reports or tax forms, can be added per your requirements.

Betterpay offers three payroll service plans: Essential Payroll: For small businesses with basic payroll needs. Premium Payroll: Ideal for medium-sized businesses needing comprehensive support. Enterprise Payroll: Tailored for large companies with advanced features and dedicated support.

Standard reports, such as the Payroll Summary, are available with each payroll run. You can also add custom reports, including detailed Excel summaries, at an additional cost. Enterprise clients can receive custom reports as part of their plan.

Yes, all plans include customer support. Premium and Enterprise Payroll clients receive priority support, and Enterprise clients also have access to a dedicated account manager for personalized assistance.

Our year-end package includes generating and filing tax forms, such as T4 and T4A forms, and preparing annual payroll summaries. We ensure compliance with government regulations to simplify your year-end process.

You can upgrade or adjust your payroll plan at any time as your business grows. Our team will work with you to ensure you have the right level of service for your needs.

Betterpay offers a comprehensive payroll solution designed to simplify the payroll process for businesses of all sizes. We handle payroll calculations, tax form filings, and compliance, so you can focus on your core business without payroll hassles.

Absolutely. Betterpay calculates, withholds, and remits payroll taxes to the appropriate tax authorities, ensuring your business remains compliant with tax regulations.

Yes! Betterpay’s payroll records are kept in a format that is compatible with grant application requirements, such as the SR&ED program, to support your business in accessing potential government funding.

Betterpay offers a full suite of payroll services including: Payroll processing (bi-weekly or monthly cycles) Tax form management (T4, T4A, ROE, etc.) Payroll reports (Standard Payroll Summary, Payroll Preview Report) Time tracking software (optional) Year-end package and analysis Employee benefits and deductions management

Additional fees may apply for optional services, such as payroll preview reports, custom summaries, time-tracking software, and year-end services. All fees are clearly outlined in our pricing structure.

Payroll is typically run bi-monthly, but we can accommodate your preferred payroll schedule. Whether you need weekly, bi-weekly, or monthly payroll runs, we’re here to support you.

Yes, we offer time-tracking integration as an optional add-on, or you can opt to use our time-tracking software. Our time-tracking solution seamlessly integrates with our payroll service to ensure accurate payroll calculations.

Setting up payroll with Betterpay typically takes between 3 -5 business days, depending on the size of your company and the completeness of the information provided. Our team will guide you through each step to ensure a smooth setup.

Yes, Betterpay can assist with transferring payroll data from your previous provider. We’ll work with you to gather any necessary reports and information, ensuring a seamless transition without data loss.

Yes, Betterpay supports multiple payment methods such as direct deposit and check issuance. You can select and configure these payment options during the setup process for each employee.

Once setup is complete, Betterpay will notify you that your account is ready. You’ll receive instructions on how to process your first payroll, access reports, and contact support if needed. From there, payroll will run on your selected schedule.

Yes, you can make changes to your payroll setup anytime before going live. If you decide to cancel, let your account manager know, and they will assist with the cancellation or adjustments.

Absolutely! Betterpay provides dedicated setup support to all new clients. A member of our support team will assist you with entering data, configuring settings, and addressing any questions you may have along the way.

Betterpay’s support team is always available to assist you with questions or adjustments post-setup. We’re here to help you make any necessary updates, such as adding new employees, adjusting pay rates, or updating tax information.

Yes, Betterpay allows you to run a test payroll, which is a great way to review calculations and ensure that everything is set up accurately. The test payroll is optional but highly recommended to prevent any errors in the first live payroll.

To set up payroll with Betterpay, you’ll need the following information: Business Details: Company name, address, and payroll contact information. Employee Information: Names, addresses, Social Insurance Numbers (SINs), tax information, and pay rates. Bank Information: For payroll deposits and deductions. Payroll Schedule: Your preferred pay cycle (e.g., bi-weekly, monthly) and pay dates.

You can enter employee information manually, or you can upload a pre-filled spreadsheet that contains employee details. If you need assistance, our support team can guide you through the data upload process.